PRIVACY POLICY

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OUR COMMITMENT TO PRIVACY

Your privacy as an online consumer is important to us, because we too make purchases online and value protection of our information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

THE INFORMATION WE COLLECT
This notice applies to all information collected or submitted on the Artisan Duka website (www.artisanduka.com). On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, address, Email address, Phone number, Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, Address, and Phone Number.
 

HOW WE USE INFORMATION 

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
 

We use return email addresses to answer the email we receive and at your request, to send emails informing you of promotion events or sales. Such addresses are not used for any other purpose and are not shared with outside parties.
 

We use non-identifying and aggregate information to better design our website and to share with advertisers, but none of this information can be used to identify the specific individuals. 
 

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
 

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
 

OUR COMMITMENT TO CHILDREN'S PRIVACY

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can access all your personally identifiable information that we collect online and maintain by accessing your personal account (free registration required). We use this procedure to better safeguard your information.
 

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
 

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
 

HOW TO CONTACT US

Should you have other questions or concerns about these privacy policies, please call us at between 8 a.m. and 4 p.m. East African Time or send us an email to shopartisanduka@gmail.com